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Contact Us


Have a question or comment? Use the form below or send us a message at

For information about your order, shipping and returns, or more, see FAQs.

Disclaimer: If you are returning or exchanging a product, please visit our returns and exchange policy page.


Hopefully you won't need to return your products, but if you do, please send the product along with your name and order number to:

Bare Biology Ltd,
Haul + Store
Unit 17, Admiralty Way,
GU15 3DT

Please note we can only process refunds on products that arrive back to us in a re-saleable condition.  Please help us to ensure you qualify for a full refund by:

✓ Checking the safety seal on the product is intact

✓ Ensuring the product is well packaged so it doesn't smash in transit

✓ Obtaining proof of postage

✓ Include name and order number


If you like doing things old style, you can write to us at our address:

Platform 9, Tower Point, 44 North Road, Brighton, BN1 1YR.

Please don't return products to this address, we have a warehouse and the address is above. If you return products to our office address, it will delay your refund.


If you'd like to stock Bare Biology or want some information, please email our Retail Manager at


If you have a press, or influencer partnership enquiry, please contact our press office at

Some of our most frequently asked questions

Which product should I choose?

Why can’t I access my subscription account?

Where’s my order?