Money Back Guarantee Terms & Conditions

Offer Details:

  • This offer is only available on Skinful Marine Collagen + Vitamin C and only purchased from www.barebiology.com  (excludes all other retailers, including Amazon).
  • To get your money back we just ask you to securely return the product including your order number, name and address, with proof of postage (at your own cost). Without the order number, name and address we can’t process the refund.
  • We’ll process the refund once we’ve received the returned product.
  • We’ll only refund the price you paid for the product, not the delivery cost or the return cost.  
  • Offer available for UK & Channel Island residents only, aged 18 & over. 

Full Terms and Conditions:

Sorry about the formalities, we’ve tried to make them as simple as possible.

  1. The guarantee is applicable to UK & Channel Islands residents aged 18 or over only, with the exception of Bare Biology Limited employees, their immediate families or anyone else professionally connected to the Money Back Guarantee promotion.
  2. If you’re not satisfied with Skinful Marine Collagen + Vitamin C within 6 weeks of buying, Bare Biology will refund you the price paid for the product in accordance with these terms and conditions.
  3. Delivery costs and return costs will not be refunded, only the price you paid for the product.
  4. Offer only applies to purchases made on www.barebiology.com.
  5. Offer excludes purchases made on any other retailer websites or stores, including Amazon.
  6. Purchase period for refunds is 1st June 2022 to midnight on the 31st July 2022.
  7. To get your refund you will need to:
    1. Email us on info@barebiology.com with a brief and genuine explanation, in no less than 15 words, as to why you're dissatisfied.
    2. Attach the original order confirmation email or order number proving the purchase of Skinful Marine Collagen + Vitamin C within the purchase period set out above from the Bare Biology website.
    3. Please inform us if you have purchased via subscription (as this will need to be cancelled)
    4. Return the product, including the order number, your name and address to Haul & Store, Unit 17 and 18, Admiralty Way, Camberley GU15 3DT.
  8. You will need to cover the cost of securely returning the product to Bare Biology and obtaining proof of postage.
  9. When placed via subscription, we will only refund your first order. Any orders processed thereafter will not be eligible, so you must make sure your subscription has been cancelled
  10. Only one refund for one product is available per household.
  11. Please allow 28 days for the refund.
  12. You’ll receive an email notification when the refund has been processed.
  13. Incomplete, misdirected or late submissions will not be accepted.
  14. This money back guarantee dos not affect your statutory rights.
  15. Bare Biology reserves the right to vary these terms and conditions or cancel the promotion at any stage in the event of circumstances arising beyond its reasonable control. 
  16. By submitting a refund request you will be deemed to be bound by, and have accepted, these terms and conditions. 
  17. English law applies and the English courts shall have exclusive jurisdiction over any proceedings in connection with this promotion. PROMOTER: Bare Biology Ltd, Platform 9, Tower Point, North Road, Brighton, BN1 1YR